Updated October 2nd, 2020

We care. We’re flexible. We cannot wait to see you.

Now more than ever, as we prepare to reopen our doors, the health and well-being of our guests and staff continues to be our top priority and we’re making every effort to create the safest enjoyable experience for everyone visiting us in our little slice of paradise.

We have evolved our standards further to reassure you, our valued guests, that we are taking your safety seriously and that we care.

Please have a scroll below to find more information on our rigorous health and safety measures and our updated flexible booking policies.

Stringent health & safety protocols In line with The Belize Tourism Board, The Ministry of Health of Belize, CDC and WHO

Housekeeping and turndown service daily

Hand sanitiser stations throughout the hotel

Private access to all rooms

Private transport to and from the airport

Social distancing measures in place 

Flexible booking policies 

Regular guest and employee health checks

Limited hotel capacity – with only 12 rooms and 7200 private acres to explore

These are just some measures we have put in place to ensure the safety of you, our loyal and valued guests. However if you would like to know more, please get in touch with us at sales@hiddenvalleyinn.com

Belize Travel Health and Safety Guidelines

The following are some guidelines to help you prepare for your trip and know what to expect when you arrive in Belize.

Before Your Visit

  • Download the Belize Health App (Google Play or Apple App Store) and complete the required information prior to boarding the flight to Belize. A QR code with a unique ID number will be returned to you, and will be used for contact tracing while in Belize.
  • Fill in and submit the visitor application. Read more on the Visitor classification and entry requirements
  • We encourage you to take a Covid-19 PCR test within 72 hours of travel to Belize, as a negative result will allow for a ‘fast track’ arrival process.
  • Follow all protocols of airlines and airport in original city.

On Arrival in Belize:

  • You will disembark the plane – wearing a face mask – and proceed to health screening.
  • If you brought along your negative COVID-19 PCR test, you will proceed to the ‘fast track’ lane for Immigration & Customs processing.  Depending on your health screening, you may be randomly selected for secondary testing.
  • If you were unable to bring the results of a PCR test, you must proceed to the testing area where you’ll be required to take a COVID rapid test. Testing is at the passengers’ expense and costs US$50.00.
  • Proceed to Immigration and Customs, and then exit the airport via the Safe Corridor using approved air or ground transportation.  You will receive your test results here at our Gold Standard hotel via the Ministry of Health.
  • A positive test result will require you to isolate and will thereafter be transferred by health officials to an approved quarantine facility for a minimum of 14-days (at your own expense) or until the Ministry of Health provides clearance.

Immigration and Customs:

  • Immigration check. Maintain 6 ft. social distancing.
  • Guest proceed to baggage claim.
  • Guest proceed to customs. Place bags on luggage scanners.

During your Stay in Belize:

  • While in country facemasks are mandatory in all public spaces, and you’re advised to practice social distancing and proper hand hygiene, to protect yourself and others you come in contact with.
  • During this initial phase of re-opening, while on our property you will enjoy our full service amenities (restaurant, bar, pool, and onsite activities).
  • We’ll be happy to organize on-site experiences that will provide a taste of local culture and food, and also explore Belize’s natural wonders such as Maya Ruins and caves with our licensed tour guide, given that you won’t be able to explore the destination on your own,. Please let us know what you’re interested in doing and seeing while in country and we can arrange this for you.

Read more on the Belize Tourism Board new entry requirements and protocols for visitors here